{ "$schema": "https://raw.githubusercontent.com/jsonresume/resume-schema/v1.0.0/schema.json", "basics": { "name": "Gianfranco Mileo", "label": "Technical Program Manager", "image": "https://gianfranco-mileo.com/images/profile.jpg", "email": "gf@gianfranco-mileo.com", "url": "https://gianfranco-mileo.com", "summary": "Senior Technical Program Manager with 20+ years in tech, 5+ at Google. I take complex, cross-functional programs and turn them into shipped products — aligning engineering, product, UX, and partner teams around shared goals. Founded GFM Corp, grew it 1→75 collaborators across 3 countries, shipped 45+ mobile apps and 650+ websites. B.S. Computer Science, University of Miami.", "location": { "city": "Mountain View", "region": "CA", "countryCode": "US" }, "profiles": [ { "network": "LinkedIn", "username": "gfmileo", "url": "https://www.linkedin.com/in/gfmileo/" }, { "network": "X", "username": "gianfrancomileo", "url": "https://x.com/gianfrancomileo" }, { "network": "GitHub", "username": "gfmileo", "url": "https://github.com/gfmileo" }, { "network": "Instagram", "username": "mileogian", "url": "https://instagram.com/mileogian" } ] }, "work": [ { "name": "Google", "position": "Technical Program Manager, Staff", "url": "https://google.com", "location": "Mountain View, CA", "startDate": "2021-05", "summary": "Own end-to-end program delivery for Camera & Media across the Android platform.", "highlights": [ "Own end-to-end program delivery for Camera & Media across the Android platform", "Coordinate cross-functional initiatives spanning engineering, product, UX, and partner teams", "Drive risk mitigation and escalation strategies across complex, multi-quarter programs", "Led developer-ecosystem programs supporting 650+ app developers", "Integrate AI-powered workflows (Gemini, Custom Agents) into day-to-day technical program management", "Building AI-assisted program management tooling (MCP, NotebookLM, custom agents)", "Shipped 45+ features across major Android releases on-time and within budget" ] }, { "name": "Odoo", "position": "Channel Partner Manager", "url": "https://www.odoo.com", "location": "San Francisco", "startDate": "2020-09", "endDate": "2021-05", "summary": "Partner enablement and product demos for the Odoo channel across 15 countries.", "highlights": [ "Delivered 171 product demos with a 71% conversion rate", "Worked with partners across 15 countries" ] }, { "name": "GFM Corp", "position": "Founder → Director of Program Management", "location": "Panama", "startDate": "2010-05", "endDate": "2017-10", "summary": "Founded and scaled a digital agency from 1 to 75 collaborators across 3 countries.", "highlights": [ "Grew the company from 1 to 75 collaborators across 3 countries", "Enabled 250+ SMBs annually through web, mobile, SEO, and SEM", "Launched the \"Idea-to-MVP\" program; 100+ entrepreneurs validated app concepts", "Created \"My First Website,\" delivering 650+ websites; shipped 45+ Android & iOS apps", "Led engineering, design, QA, and client management teams simultaneously", "Established PSPO / Scrum practices across all delivery squads", "Managed enterprise clients across LATAM and the US" ] } ], "education": [ { "institution": "University of Miami", "url": "https://www.miami.edu", "area": "Computer Science", "studyType": "B.S.", "focus": "Advanced Web Technologies & Complex Information Networks" } ], "skills": [ { "name": "Program & Product Leadership", "keywords": [ "Technical Program Management", "Portfolio & PMO Leadership", "Agile & Hybrid Delivery", "Stakeholder Communication", "Risk & Dependency Management", "Program Finance & Investment", "AI Product Management", "ML Project Management" ] }, { "name": "AI Engineering & Agents", "keywords": [ "Retrieval-Augmented Generation (RAG)", "Vector Databases", "LangChain & LangGraph", "Multi-Agent Architectures (CrewAI, AutoGen)", "Model Context Protocol (MCP)", "Function Calling & Tool Use", "Prompt Engineering", "Gemini & Custom Agents" ] }, { "name": "Machine Learning & Data", "keywords": [ "Supervised & Unsupervised Learning", "Neural Networks", "Regression Analysis & Statistics", "Predictive Modeling", "Recommender Systems & Reinforcement Learning", "Exploratory Data Analysis", "Data Visualization & Storytelling", "Data-Driven Decision Making" ] }, { "name": "Engineering & Automation", "keywords": [ "Python", "Git & GitHub", "Linux & OS Scripting", "Configuration Management & Cloud Automation", "Troubleshooting & Debugging", "Android Platform (Camera & Media)", "Node.js & REST APIs", "GCP & Kubernetes" ] } ], "certificates": [ { "name": "AI Product Management", "date": "2026-09-04", "issuer": "Duke University", "url": "https://coursera.org/verify/specialization/YDK9UXE36EVZ", "type": "Specialization", "identifier": "YDK9UXE36EVZ", "platform": "Coursera", "courseCount": 3, "courses": [ "Machine Learning Foundations for Product Managers", "Managing Machine Learning Projects", "Human Factors in AI" ], "skills": [ "AI Product Management", "ML Project Management", "Responsible & Human-Centered AI", "Data Science Process", "AI Ethics & Legal Considerations" ], "summary": "How machine learning works, when and how to apply it, the data science process and best practices for guiding ML projects, and the ethical and legal considerations of shipping AI products.", "page": "https://gianfranco-mileo.com/credentials/ai-product-management", "pdf": "https://gianfranco-mileo.com/certificates/ai-product-management-YDK9UXE36EVZ.pdf" }, { "name": "Microsoft Program Management", "date": "2026-09-04", "issuer": "Microsoft", "url": "https://coursera.org/verify/professional-cert/E5H9BVSD8K72", "type": "Professional Certificate", "identifier": "E5H9BVSD8K72", "platform": "Coursera", "courseCount": 7, "courses": [ "Program Management Fundamentals", "Team Building and Leadership in Program Management", "Communication with Stakeholders", "Performance Domains in Project Management", "Agile and Hybrid Approaches", "Program Finance and Investment", "High Performing PMOs" ], "skills": [ "Program Management", "Portfolio & PMO Leadership", "Stakeholder Communication", "Agile & Hybrid Delivery", "Program Finance & Investment", "Team Leadership" ], "summary": "Coordinating project managers and teams through all phases of a program, choosing predictive, agile, or hybrid ways of working, and tying program outcomes to strategic organizational goals.", "page": "https://gianfranco-mileo.com/credentials/microsoft-program-management", "pdf": "https://gianfranco-mileo.com/certificates/microsoft-program-management-E5H9BVSD8K72.pdf" }, { "name": "IBM RAG and Agentic AI", "date": "2026-09-02", "issuer": "IBM", "url": "https://coursera.org/verify/professional-cert/XEGTK4B4HJG0", "type": "Professional Certificate", "identifier": "XEGTK4B4HJG0", "platform": "Coursera", "courseCount": 10, "courses": [ "Develop Generative AI Applications: Get Started", "Build RAG Applications: Get Started", "Vector Databases for RAG: An Introduction", "Advanced RAG with Vector Databases and Retrievers", "Build Multimodal Generative AI Applications", "Fundamentals of Building AI Agents", "Agentic AI with LangChain and LangGraph", "Agentic AI with LangGraph, CrewAI, AutoGen and BeeAI", "Build AI Agents using MCP", "RAG and Agentic AI Capstone Project" ], "skills": [ "Retrieval-Augmented Generation (RAG)", "Vector Databases", "LangChain", "LangGraph", "CrewAI", "AutoGen", "BeeAI", "Model Context Protocol (MCP)", "Multi-Agent Architectures", "Function Calling & Tool Use", "Multimodal Generative AI" ], "summary": "Building advanced generative AI applications with RAG, vector databases, and agent frameworks; designing multi-agent architectures with LangGraph and CrewAI; building tool-using agents over MCP.", "page": "https://gianfranco-mileo.com/credentials/ibm-rag-and-agentic-ai", "pdf": "https://gianfranco-mileo.com/certificates/ibm-rag-and-agentic-ai-XEGTK4B4HJG0.pdf" }, { "name": "Generative AI for Program Managers", "date": "2026-08-27", "issuer": "IBM, SkillUp", "url": "https://coursera.org/verify/specialization/YSBKC0M9LDQP", "type": "Specialization", "identifier": "YSBKC0M9LDQP", "platform": "Coursera", "courseCount": 3, "courses": [ "Generative AI: Introduction and Applications", "Generative AI: Prompt Engineering Basics", "Generative AI: A Game Changer for Program Managers" ], "skills": [ "Generative AI for Program Management", "Prompt Engineering", "AI-Assisted Reporting & Risk Assessment", "AI-Driven Resource Optimization", "Stakeholder Engagement with AI" ], "summary": "Using generative AI to enhance program execution, decision-making, and stakeholder engagement: analyzing project data, automating reporting, optimizing resources, and assessing risk across the program lifecycle.", "page": "https://gianfranco-mileo.com/credentials/generative-ai-for-program-managers", "pdf": "https://gianfranco-mileo.com/certificates/generative-ai-for-program-managers-YSBKC0M9LDQP.pdf" }, { "name": "AI Agent Developer", "date": "2026-08-26", "issuer": "Vanderbilt University", "url": "https://coursera.org/verify/specialization/2DJPZ6SHZUSG", "type": "Specialization", "identifier": "2DJPZ6SHZUSG", "platform": "Coursera", "courseCount": 6, "courses": [ "AI Agents and Agentic AI with Python & Generative AI", "AI Agents and Agentic AI Architecture in Python", "OpenAI GPTs: Creating Your Own Custom AI Assistants", "Prompt Engineering for ChatGPT", "ChatGPT Advanced Data Analysis", "Trustworthy Generative AI" ], "skills": [ "AI Agent Development in Python", "Agentic AI Architecture", "Agent Memory Systems", "Custom GPT Development", "Prompt Engineering", "Trustworthy Generative AI" ], "summary": "Designing, building, and deploying tool-using AI agents in Python: agent architectures, memory systems, custom GPTs, advanced prompt engineering, and trustworthy AI practices.", "page": "https://gianfranco-mileo.com/credentials/ai-agent-developer", "pdf": "https://gianfranco-mileo.com/certificates/ai-agent-developer-2DJPZ6SHZUSG.pdf" }, { "name": "Machine Learning", "date": "2026-08-26", "issuer": "DeepLearning.AI, Stanford Online", "url": "https://coursera.org/verify/specialization/20N0IHIGKJ8L", "type": "Specialization", "identifier": "20N0IHIGKJ8L", "platform": "Coursera", "courseCount": 3, "courses": [ "Supervised Machine Learning: Regression and Classification", "Advanced Learning Algorithms", "Unsupervised Learning, Recommenders, Reinforcement Learning" ], "skills": [ "Supervised Learning", "Neural Networks", "Decision Trees", "Unsupervised Learning & Clustering", "Anomaly Detection", "Recommender Systems", "Reinforcement Learning", "ML Best Practices" ], "summary": "Andrew Ng's foundational program: linear and logistic regression, neural networks, decision trees, clustering, anomaly detection, recommender systems, and reinforcement learning, with best practices for building ML models.", "page": "https://gianfranco-mileo.com/credentials/machine-learning-specialization", "pdf": "https://gianfranco-mileo.com/certificates/machine-learning-specialization-20N0IHIGKJ8L.pdf" }, { "name": "Google IT Automation with Python", "date": "2026-06-22", "issuer": "Google", "url": "https://coursera.org/verify/professional-cert/Q48IWD591OXN", "type": "Professional Certificate", "identifier": "Q48IWD591OXN", "platform": "Coursera", "courseCount": 7, "courses": [ "Crash Course on Python", "Using Python to Interact with the Operating System", "Introduction to Git and GitHub", "Troubleshooting and Debugging Techniques", "Configuration Management and the Cloud", "Automating Real-World Tasks with Python", "Accelerate Your Job Search with AI" ], "skills": [ "Python", "Git & GitHub", "Linux & OS Scripting", "Troubleshooting & Debugging", "Configuration Management", "Cloud Automation" ], "summary": "Writing Python to automate real-world IT and systems tasks, using Git and GitHub, troubleshooting and debugging complex problems, and applying automation at scale with configuration management and the cloud.", "page": "https://gianfranco-mileo.com/credentials/google-it-automation-with-python", "pdf": "https://gianfranco-mileo.com/certificates/google-it-automation-with-python-Q48IWD591OXN.pdf" }, { "name": "Google Advanced Data Analytics", "date": "2026-06-10", "issuer": "Google", "url": "https://coursera.org/verify/professional-cert/01FNJTLCJBZA", "type": "Professional Certificate", "identifier": "01FNJTLCJBZA", "platform": "Coursera", "courseCount": 7, "courses": [ "Foundations of Data Science", "Go Beyond the Numbers: Translate Data into Insights", "The Power of Statistics", "Regression Analysis: Simplify Complex Data Relationships", "The Nuts and Bolts of Machine Learning", "Google Advanced Data Analytics Capstone", "Accelerate Your Job Search with AI" ], "skills": [ "Statistics", "Regression Analysis", "Exploratory Data Analysis", "Predictive Modeling", "Python for Data Science", "Data Storytelling" ], "summary": "Exploring large datasets, applying statistical and regression analysis, and building predictive models to extract insights, with a capstone project and preparation for advanced analytics roles.", "page": "https://gianfranco-mileo.com/credentials/google-advanced-data-analytics", "pdf": "https://gianfranco-mileo.com/certificates/google-advanced-data-analytics-01FNJTLCJBZA.pdf" }, { "name": "Google Data-Driven Decision Making", "date": "2026-06-09", "issuer": "Google", "url": "https://coursera.org/verify/specialization/R9ENN2Q5KCBA", "type": "Specialization", "identifier": "R9ENN2Q5KCBA", "platform": "Coursera", "courseCount": 9, "courses": [ "Introducing Data Analytics and Analytical Thinking", "Ask Effective Questions", "Make Data-Driven Decisions", "Always Remember the Stakeholder", "Data Responsibility", "The Importance of Integrity", "Visualize Data", "Develop Presentations and Slideshows", "Fast-Track Data Analysis and Presentations" ], "skills": [ "Data-Driven Decision Making", "Analytical Thinking", "Data Cleaning & Validation", "Bias Detection & Data Ethics", "Data Visualization", "Executive Presentations" ], "summary": "Validating and cleaning data, detecting bias and applying ethical practices, analyzing with spreadsheets, and using generative AI to accelerate insights and presentations for stakeholders.", "page": "https://gianfranco-mileo.com/credentials/google-data-driven-decision-making", "pdf": "https://gianfranco-mileo.com/certificates/google-data-driven-decision-making-R9ENN2Q5KCBA.pdf" }, { "name": "Google Project Management", "date": "2026-06-09", "issuer": "Google", "url": "https://coursera.org/verify/professional-cert/AQHEY7WC5QLW", "type": "Professional Certificate", "identifier": "AQHEY7WC5QLW", "platform": "Coursera", "courseCount": 7, "courses": [ "Foundations of Project Management", "Project Initiation: Starting a Successful Project", "Project Planning: Putting It All Together", "Project Execution: Running the Project", "Agile Project Management", "Capstone: Applying Project Management in the Real World", "Accelerate Your Job Search with AI" ], "skills": [ "Project Management", "Project Initiation & Planning", "Project Execution", "Agile & Scrum", "Risk Management", "Stakeholder Management" ], "summary": "Initiating, planning, and running both traditional and agile projects, with hands-on, practice-based assessments and a real-world capstone.", "page": "https://gianfranco-mileo.com/credentials/google-project-management", "pdf": "https://gianfranco-mileo.com/certificates/google-project-management-AQHEY7WC5QLW.pdf" }, { "name": "Google AI", "date": "2026-06-08", "issuer": "Google", "url": "https://coursera.org/verify/professional-cert/LMCZMCSVAJPI", "type": "Professional Certificate", "identifier": "LMCZMCSVAJPI", "platform": "Coursera", "courseCount": 7, "courses": [ "AI Fundamentals", "AI for Brainstorming and Planning", "AI for Research and Insights", "AI for Writing and Communicating", "AI for Content Creation", "AI for Data Analysis", "AI for App Building" ], "skills": [ "Applied Generative AI", "Prompt Engineering", "AI for Research & Insights", "AI for Content & Communication", "AI for Data Analysis", "AI App Building" ], "summary": "Applying AI across the work where it is transforming roles: brainstorming, research, communication, content creation, data analysis, and coding, with a portfolio of 20+ AI-built artifacts and a custom AI solution.", "page": "https://gianfranco-mileo.com/credentials/google-ai", "pdf": "https://gianfranco-mileo.com/certificates/google-ai-LMCZMCSVAJPI.pdf" } ], "meta": { "canonical": 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